Urban Body Jewelry Pricing Policy
At Urban Body Jewelry (“UBJ”) we are committed to offering our customers the best selection, the best service and the best prices.
UBJ's Price Adjustment Policy:
Comparable prices or prices with a strikethrough on our website refer to the price at which items were originally listed for sale. Although we may have offered such items at the listed prices, we may not have sold them at the listed prices. The savings shown reflect the possible savings from the original price and are not based on actual sales of items.
Sales apply to select items only. By way of example and without limitation, an earring sale may only apply to a specific earring type from a specified brand and not to all earrings offered for purchase by UBJ from that brand. Likewise, discounts may only apply to certain items or collections and not all items from a particular brand.
If the price of an item is further reduced within 30 days of purchase, we will refund the difference in price to the customer once we have confirmed the previous purchase.
What Our Prices and Terms Mean:
The term "Clearance" means the price of an item has been permanently reduced and will not return to the original price.
The term "Sale" means the price of an item has been reduced for a predetermined period of time and will return to its previous price, usually within a few weeks.
In some cases, we may advertise an item as on “Sale” for an event, and then later decide to permanently reduce the price of that item based on sales performance or changes to the manufacturer's pricing policy. In such cases, the item will remain at a reduced price and will be designated "Clearance" at that time.
With respect to both “Sale” and “Clearance” items, some "Original" prices may not have been in effect during the previous 90 days.
Intermediate price reductions may have already been applied or may be applied in the future to an item. For example, if an item is on "Clearance" we may keep reducing the price until we deplete our inventory. It might start at 25% off, and then proceed to 40% off, 50% off, or more.
"Clearance" and "Sale" offers are limited to stock on hand and are available only while supplies last. Supplies may be limited because the item is often being cleared from inventory and will not be re-ordered, or because we have obtained a limited supply of an item to offer as a special purchase.
Orders Subject to Cancellation:
When we offer “Clearance” or “Sale” merchandise online, as you might expect, we often experience a high volume of orders. When this happens, our real-time inventory system is not always able to keep up with the demand for an item, and we may have to cancel orders for such items after they are accepted. We apologize for any inconvenience or disappointment should this occur with your order.
At times, we will offer an additional discount when you use a promotional code. When you shop online, you will need to enter the code at checkout. You will then see the discount reflected in your online shopping cart.
Errors and Corrections:
While we try to ensure accuracy, we reserve the right to correct any errors in pricing or descriptions, and to cancel or refuse to accept any order based on an incorrect price or description. Such corrections may be made even after an order is accepted.
We hope this clarifies our policies. If you have any further questions, please contact us by email CS@urbanbodyjewelry.com or phone: 888-903-0130. Our goal is to provide you with great customer service and complete satisfaction, and we look forward to serving you in the future.