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Accessibility statement

Our commitment

Urban Body Jewelry wants this website to be usable by everyone, including people with disabilities. We build and maintain it with accessibility in mind, and we keep improving it.

Conformance goal

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Levels A and AA. These guidelines are published by the World Wide Web Consortium (W3C) and are organized around four principles:

  • Perceivable: information and controls are presented in ways people can perceive, including with assistive technology.
  • Operable: the interface can be used with a keyboard and other input methods, not only a mouse.
  • Understandable: content and operation are clear, and errors are identified in text.
  • Robust: content works with current browsers and assistive technologies.

Feedback and assistance

If you have trouble using any part of this website, or you have an idea that would make it easier to use, please contact us.

Please include the page address (URL) and a short description of the barrier. We will make a reasonable effort to help promptly.

Technical constraints

Checkout and customer accounts (sign in, create account, and the account pages on account.urbanbodyjewelry.com) are provided by Shopify. We cannot change those pages, so their accessibility is controlled by Shopify.

Some features come from other companies' apps: product reviews and loyalty rewards (Yotpo), back-in-stock alerts (Klaviyo), cookie consent (Consentmo), the Shopper Approved seal, the Google Customer Reviews badge, live chat (Gorgias), and the wishlist (Swish). We fix what we can from our side, such as image descriptions, color contrast, and labels. How those apps are built and behave is up to each company.

Known limitations

We know about these gaps and are working on them:

  • Some product photos do not have their own written description. When one is missing, the product name is used instead.
  • Some product videos do not have captions or transcripts.
  • Parts of the third-party apps listed above may not fully meet WCAG 2.2 AA.

Ongoing improvements

Accessibility is ongoing. We review this storefront as we change the theme, and we welcome reports of barriers we have missed.

This statement was last updated on October 20, 2026.